Common questions asked

Where is my jewelry stamped?

All jewelry that is purchased at TILO is guaranteed to be properly stamped with the correct metal purity. This can be found on the backings, post, or lock depending on the product.

HOW CAN I TIGHTEN MY HOOP EARRINGS?

Overtime, hoop earrings can become a little loose. This is normal with all hoop earrings. Watch our helpful video on how to easily tighten your hoops in under 1 minute.

Click here to learn how to easily tighten your hoops

Learn About Diamonds

Learn about diamonds